Nomad Stays
Nomad Adventures
Nomad Stays
Nomad Adventures
Last updated September 26, 2026
Nomad Stays (stays.madinanomadadventures.com) is a booking platform operated by Nomad Adventures, connecting guests with independent hosts offering stays in and around Madinah, Saudi Arabia. By creating an account, listing a property, or booking a stay through this site, you agree to these terms.
Nomad Stays is a marketplace, not the operator of any listed property. Each stay is offered by an independent host, who is solely responsible for the accuracy of their listing, the condition and safety of the property, and honoring the booking once accepted. Nomad Stays facilitates the booking, payment, and messaging between guests and hosts, and steps in to help resolve disputes through its Resolution Center, but is not a party to the accommodation contract between guest and host.
You need an account to book a stay or list a property. You're responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information when you sign up and keep your contact details current, since booking confirmations, host/guest messages, and important notices are sent to the email and phone number on file.
When you book a stay, payment for the full amount (nightly rate, any applicable security deposit, and the guest service fee) is collected upfront through our payment processor, Stripe. Some listings confirm a booking immediately ("Instant Book"); others require the host to review and accept the request first ("Request to Book"). If a host doesn't respond to a request within the review window, or declines it, the booking is cancelled and the guest is refunded in full.
A security deposit, where a listing requires one, is held and not paid out to the host — it's refunded to the guest unless the host successfully claims against it through the Resolution Center for verifiable damage or a policy violation.
Guests pay a service fee on top of the nightly rate, charged and disclosed at checkout. Hosts pay a service fee deducted from their payout (or, for hosts on the flat monthly plan, a fixed monthly fee instead). Fees are shown before you pay and don't change after a booking is confirmed.
Refund amounts depend on the cancellation policy attached to the listing you booked, shown on the listing page and at checkout, and described in full on our Cancellation Policy page. If a host declines or cancels a confirmed booking, the guest is refunded in full. If a guest cancels, the refund follows the listing's policy, and Stripe's own payment-processing fee (a small percentage of the amount paid) is not returned, since Stripe doesn't refund it to us either.
Messages between guests and hosts happen through Nomad Stays after a booking is made. Contact details and links are automatically stripped from messages sent this way — arranging payment, contact, or a stay outside the platform isn't permitted, since it removes the protections (refund enforcement, dispute resolution, payment security) that come with booking through the site.
Guests may leave a review after a completed stay. Reviews should reflect a genuine experience; we may remove reviews that are fraudulent, abusive, or unrelated to the stay itself.
Hosts are responsible for the accuracy of their listing (pricing, photos, amenities, house rules), for honoring accepted bookings, for complying with any local laws and licensing requirements that apply to short-term rentals in their jurisdiction, and for connecting a valid payout account before their listing goes live.
A guest or host with an issue about a specific booking — property condition, a deposit claim, a payment dispute — can open a ticket through the Resolution Center from that booking's page. Nomad Stays reviews the evidence from both sides and decides the outcome, which may include a partial or full refund, or awarding a claimed deposit to the host.
Nomad Stays isn't liable for the acts or omissions of hosts or guests, or for the condition of a listed property. To the extent permitted by law, our liability for any claim relating to your use of the site is limited to the amount you paid for the booking in question.
We may update these terms from time to time; the "Last updated" date above reflects the most recent revision. Continuing to use the site after a change means you accept the updated terms.
Questions about these terms can be sent to support@ksastays.com.